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  1. Yesterday
  2. Hi, I upgraded to 6.5.4 and when I navigate to Ebay/Listings I get this error 500 This page isn’t working www,XYZ.org is currently unable to handle this request. HTTP ERROR 500 All the other parts work, and I can edit the profiles and the ebay listings are updated, so it is essentially working but I can't get to the interface. Any ideas how I can get this error resolved?
  3. Hi from Luca We install module Magento 2 as the link https://docs.m2epro.com/display/InstallationUpgradeMagento2/Home but after then backend is without graphics but onlky html text. Why ?
  4. Last week
  5. I contacted M2E support and it turned out to be an issue with the license for my domain. Just thought it was worth posting in case anyone else has this issue. Thank you M2E support!
  6. Having the same issue with Magento v2.3.0. No shipping methods are showing despite being configured under Sales > Shipping Methods
  7. We're developing a new Magento Enterprise site and I'm trying to understand how to use M2E Pro for our purposes (switching over from SixBit). We have over 5,000 items that on eBay. Most items have unique Item Specifics. Since Item Specifics are established at the Listing level of M2E, does that mean I need to create Listings for every item? I thought the point of M2E Pro Listings is to group items together that share policies, so it seems odd to me that we'd need to create thousands of Listings that only contain 1 item.
  8. Earlier
  9. I am having the exact same issue @victor101 did you find a solution?
  10. Hi, What magento are you using ? error like this : Apr 4, 2019, 2:44:44 PM Revise Product on Channel The Quantity must be greater than 0. Please, check the Price, Quantity and Format Policy and Product Settings. And that's when i try to Stop ITEM that's sold out on different channel QTY is useful if you have magento 2.3 and Salable Quantity .
  11. ebay integration >> chanell >> and there you have it .
  12. that actually happens. add new account
  13. enable Stock control. If you have magento 2.3 use QTY insted of product quantity .
  14. Hi, Thats your eBay store frontend, if you have it enabled it will show Up. i would need more info to help you.
  15. Hello, i think you have discover a BUG in M2E Pro. If i order something in the frontend everything is working fine. The QTY in Magento is 0 so M2E Pro stopped listing on ebay. But if i create an order via the backend, M2E Pro Revise the product in the ebay listing and i get the following errro: "The quantity must be a valid number greater than 0." Now i need to go in the listing and stop the product manually in ebay. Is it possible to do this automatically? I want the same behavior as i take a order in the frontend. Thanks for your help
  16. I debug the issue. For my case, It was due incomplete process during store creation because of heavy data. I found an entry is missing in the 'sales_sequence_meta' table for that store. I tried by adding it manually and able to place order successfully. Check entry for the relevant store.
  17. Means magento is not creating the tax amount for the amount from ebay.
  18. Hi I am using ebay/amazon integration m2epro extension in magento 1.9.3. I have 20% vat. When someone orders from ebay it is sending only total amount to my magento backend. Please help me to if I can send tax amount to ebay site and get this amount as it is. Now it showing the total amount incl tax on ebay site.
  19. We recently had some staff turnover and I'm trying to figure out how they had previously posted additional product details/categories on the eBay product page under description. Is this something custom with M2E that they're pulling in or is this done through eBay after the item is posted? Please see screenshot attached.
  20. In your Amazon account settings in M2E, what tx source do you use for orders? Set it to Amazon if the order price contains the tax. Otherwise, just set a Magento tax rule for these orders and set the tax source to Magento.
  21. The extension will tell Magento about the eBay order and decrease the product quantity once an order is created in Magento. Though, it not the extension itself that updates the product status, that would be Magento. Magento would change the product status to out of stock once the product is sold out. If your Magento products are customized in some way, like there is a custom product status, it'd call for additional customization of the processes that you expect to comply with your catalog setup. I mean wouldn't that be an additional script in Magento rather than modification of the module running on top of your store?
  22. The product qty in M2E is set in price, quantity and format policy. Do you have it set to 'product quantity' attribute? If it is, the product should be stopped on eBay once Magento qty reaches 0.
  23. Hi, For orders via amazon from switzerland, magento does not create the value added taxes (19%) in the order nor the invoice (on product and shipping). Why ist that? Did I miss a setting? On amazon everything is included taxes and we also get the brut amount... Thanks for hints...
  24. Hello Community, we are encountered some problems with our ebay integration. Since we updated our Magento to the Version 2.2.8 the m2e ebay integration shows some strange behavior. The ebay order is pulled correctly but when the integration tries to create the magento order it somehow doesnt recognize that the order was successfully created. From this point every couple minutes a new order is created. This behavior only stops when we create the order manually via the "Create Magento Order" button. I attached a picutere of the m2e log within the ebay order and the magento order overview. The blue orders correspond to the notice message in the logs, the yellow one is the one created manually. Has anyone expierence such a behavior before? Can anyone help to resolve this issue? For now we disabled the automatic order creation. kind regards
  25. Hi there, I recently attempted to upgrade my M2EPro extension from v6.4.14 to 6.5.4 (using the Connect Manager in Magento). After the upgrade completed, I try to login to Magento now and I receive the following error: Error in file: "/home/victor123/public_html/app/code/community/Ess/M2ePro/sql/M2ePro_setup/mysql4-upgrade-6.4.14-6.5.0.16.php" - SQLSTATE[42S02]: Base table or view not found: 1146 Table 'victor123_mage1.mage_m2epro_product_change' doesn't exist, query was: DESCRIBE `mage_m2epro_product_change` Trace: #0 /home/victor123/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(644): Mage::exception('Mage_Core', 'Error in file: ...') #1 /home/victor123/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(437): Mage_Core_Model_Resource_Setup->_modifyResourceDb('upgrade', '6.4.14', '6.5.4') #2 /home/victor123/public_html/app/code/community/Ess/M2ePro/Model/Upgrade/MySqlSetup.php(345): Mage_Core_Model_Resource_Setup->_upgradeResourceDb('6.4.14', '6.5.4') #3 /home/victor123/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(320): Ess_M2ePro_Model_Upgrade_MySqlSetup->_upgradeResourceDb('6.4.14', '6.5.4') #4 /home/victor123/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(235): Mage_Core_Model_Resource_Setup->applyUpdates() #5 /home/victor123/public_html/app/code/core/Mage/Core/Model/App.php(428): Mage_Core_Model_Resource_Setup::applyAllUpdates() #6 /home/victor123/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Model_App->_initModules() #7 /home/victor123/public_html/app/Mage.php(687): Mage_Core_Model_App->run(Array) #8 /home/victor123/public_html/index.php(83): Mage::run('', 'store') #9 {main} I have checked in the database and it looks like the table "mage_m2epro_product_change" doesn't exist, so perhaps the mysql upgrade script was expecting it to be created already. Does anyone have any idea how I can fix this issue? Thanks Victor
  26. When I create a Magento Parent that already exists in Amazon, the child product gets listed, but has no data that's supposed to be pushed by the description policy. If I test the description policy against a simple product with no parent, the listing works, and all necessary data is uploaded to Amazon. Why wouldn't the child products of a parent (or the simples of my configurables) push out data per the description policy set in M2EPro? I have attached just one example of the issue, showing discrepancy between the policy and the child product.
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