Hopefully someone can help as I’m at a complete loss. Basically I’m unable to list anything on eBay at the moment, I’ve got the latest version (6.4.3) of M2E Pro installed but every time I try and list a product I get the error:
‘The EAN field is missing. Please add EAN to the listing and try again. If you’re using our mobile app, make sure you have version 5.1 or higher.’
When I’m listing an item, during the eBay Categories Specifics section, I’ve added a new custom field, details are:
Mode: Custom Value
Value: Product numerical barcode or Does Not Apply depending which is applicable
But I still get the EAN field error, I’m obviously doing something fundamentally wrong, but I’ve no idea what as I’ve inherited the site so didn’t set the site or M2E Pro initially and all worked fine until a few months back when eBay required product identifiers.
If anyone could help or point me in the right direction it would be massively appreciated as I’ve read through various related articles but still can’t get to the bottom of it, I’m hoping its something simple!
Thanks in advance