ihorone

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  1. One of our clients use M2E for selling on Ebay. They successfully work with AU, IT, US listings, but when they try list items for Canada (French) Ebay, they get an error: "La caractéristique de l'objet Taille (homme) est manquante. Ajoutez Taille (homme) à cette annonce, saisissez une valeur valide, puis réessayez." Translation via google translate: The characteristic of the Taille (homme) is missing. Add Taille (homme) to this ad, enter a valid value, and then try again. We have contacted with Ebay, and they say that the issue is not on their side. Client is using the latest version of M2E v6.4.10 and Magento 1.9.1.1 with all patches. Request data from Magento to M2E looks like this: Array ( [sku] => BRN-12970-Braun-L [is_variation_item] => [category_main_id] => 11510 [category_secondary_id] => [store_category_main_id] => 7622407012 [store_category_secondary_id] => Pyjamas-pajamas [item_specifics] => Array ( [0] => Array ( [name] => Taille (homme) [value] => Array ( [0] => L ) ) [1] => Array ( [name] => Marque [value] => Array ( [0] => Brioni ) ) [2] => Array ( [name] => Style [value] => Array ( [0] => Robes ) ) [3] => Array ( [name] => Type de taille [value] => Array ( [0] => Standard ) ) [4] => Array ( [name] => Matière [value] => Array ( [0] => Cotton ) ) [5] => Array ( [name] => Motif [value] => Array ( [0] => unicoloré ) ) [6] => Array ( [name] => Couleur [value] => Array ( [0] => Marron ) ) [7] => Array ( [name] => Pays de fabrication [value] => Array ( [0] => Italy ) ) ) .... As you can see "Taille (homme)" is present in the request. Response is: { "response": { "api_version": 1, "date_time": "2017-08-10 06:58:32", "component": { "name": "Ebay", "version": 12 }, "command": { "entity": "item", "type": "add", "name": "single" }, "result": { "type": "error", "messages": [ { "text": "La caractéristique de l'objet Taille (homme) est manquante. Ajoutez Taille (homme) à cette annonce, saisissez une valeur valide, puis réessayez.", "type": "error", "sender": "component", "code": 21919303 } ] } }, "data": [] } Could anybody please check and help us to solve this issue? Regards.