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primavera last won the day on January 30

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About primavera

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  1. primavera

    Specify Valid Ebay Return Policy

    @JenE, I've come across the same situation recently. I contacted M2E pro and, thanks to their support team, the issue has been resolved quickly.
  2. primavera

    Magento is not creating orders

    Hmm, didn't any Order error logs appear? (You can find the icon in the Orders grid). Maybe you have canceled these Orders before? (so Magento Order could not be created). Usually, Magento Order is not created because this Product is disabled now or Out of Stock, but it must be displayed in error logs. Can you please check? It sounds interesting
  3. primavera

    error message

    Hi everyone! I know that this error is returned by Amazon API in case M2E Pro cannot establish the connection with your Amazon Account. Possibly, it is suspended OR MWS Token has expired (most probably). Please, reget the token (Amazon Integration > Configuration > Accounts > select the Account > General > Get Access Data). If re-getting MWS Token did not help, I recommend contacting Amazon support (to verify your Account status on Amazon).
  4. Hi @SharonLuggage , seems to be working perfectly on my instance now. M2E Pro support told me that eBay categories have already been updated. I just updated marketplaces (Sell on eBay - Configuration - Marketplaces) and that's it
  5. primavera

    Change price on ebay vs on website

    @Lori, certainly. If you need your Items selling on eBay/Amazon be more expensive/cheaper than your Magento Product, just set up the Price Change in Price, Quantity and Format/Selling Format Policies accordingly (you can find it in the Price block).
  6. primavera

    Calculated Shipping

    I believe, it's calculated on eBay
  7. primavera

    Calculated Shipping

    I believe, it's calculated on eBay
  8. primavera

    Calculated Shipping

    I believe, it's calculated on eBay
  9. primavera

    Calculated Shipping

    I believe, it's calculated on eBay
  10. primavera

    Want to change magento product status

    Not sure if I understood you correctly... Do you want an item to be stopped after selling e.g. 2 of them, right?
  11. primavera

    Support for eBay's Business Policy

    @Emooo, this warning is returned directly from eBay. It indicates that you have opted for eBay Business Policy. The participation is optional, but eBay is going to make using the profiles obligatory in the future, so I strongly recommend you to opt-out. p.s. by the way, this is just a warning, not an error, so I think it will not affect your listings.
  12. Hi! What particular type of Magento Product are you using (Bundle, Configurable, Grouped or Simple with Custom Options)?
  13. Hi! From what I can see it is not a problem. Probably, there were a lot of items to process, that is why synchronization works so long - it has a lot of things to do) To be sure that everything is OK, you can also check the Memory Limit and Execution Time.
  14. primavera

    Amazon Marketplace Web Service

    As far as I know, this error is returned by Amazon API. Have you checked that your Amazon Seller Central Account is accessible and you chose "I want to use an application to access my Amazon seller account with MWS"?
  15. Hi! Sure, this is possible. Go to your Listing > Edit Settings > Selling. There you will see the Price block (you can also do it in your Price, Quantity and Format Policy). There you can set the Price Source (where the Price will be taken from) and Price Change (see the screenshot below). You can increase or decrease your Price (it is possible to set the fixed value or percentage). You can do the same on Amazon as well. Here you can find more details about Price Settings on eBay and Amazon .