BigWiggles

Synchronisation and Product QTY

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Hi, just using M2E for the first time and getting the hang of how things work.

I created a product, set the qty to 1, listed it on ebay.

It sold on ebay.. M2E recognizes that it has sold on ebay, as the product list now shows;
Total Items  1  Active Items  0  Inactive Items  1  Sold QTY  1

The listing was removed from eBay, however the Magento QTY still shows 1.

How can I sync it so that when the item sells on eBay it reduces the Magento QTY?
 

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After looking further in to why this happened, I noticed that there was no order created in magento after the sale happened in eBay.

Any ideas why this happened?

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