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Gerry Knowles

Problem Listing new Parent product - SKU does not match ASIN

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Hi , I am having difficulty listing a new product on Amazon. It is a new item that has an EAN that I have entered but it wont let me list it.

I am getting the following error.

Any help will be gresatly appreciated as hari has been pulled out and finger nails bitten down so you are my last hope :)

 

SKU does not match any ASIN and the product data provided is not eligible for ASIN creation.
Error
You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. Using incorrect UPCs, EANs, ISBNs, ASINs or JAN codes is prohibited and it can result in your ASIN creation privileges being suspended or permanently removed. Please ensure you are always using the appropriate UPC, EAN, ISBN, ASIN or JAN code when listing a product. If you have reached this message in error, please contact Seller Support using the following link: https://sellercentral.amazon.co.uk/hz/contact-us. For more information, refer to the ASIN Creation Policy Help Page - https://sellercentral.amazon.co.uk/gp/help/201844590

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I have the same problem just today, could you please tell if you resolve this problem with Amazon. My barcode is from GS1.

Thanks, 

Mary

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M2E has some info on this one https://support.m2epro.com/error-guide/1568992-you-are-using-upcs-eans-isbns-asins-or-jan-codes-that-do-not-match-products-you-are-trying-to-list/
“The error is returned by Amazon API if your product data is not eligible for a new ASIN creation.
Please make sure that your product identifier is valid for this particular product and provided in a correct format, i.e. 12-digit UPC, 12 or 13-digit EAN, 10 or 13-digit ISBN.»

So it happens if Amazon rejects a product for some reason. It's better to contact Amazon to clarify what data is contradicting.
I don’t know what else to recommend... I hope I helped you and good luck!

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