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cbillett83

Stop Video Uploads

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Hi,

I have images and videos against products in Magento (2.3). When sync'ing to ebay videos end up as a still image in the ebay listings image gallery. Is there a way to exclude videos from the listing to stop this happening.

 

I had an issue recently where the first frame of the video showed another product that needs to be used with the product being sold, the buyer was of the understanding this came with the product as a result as it was just an image and not the video.

 

Regards

 

Chris

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