Listing by Amazon - Inconsistencies with the SKU

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Hello M2e User,

I Need your support by a further Problem,

If I want to post a certain article at AMAZON, I get the following error message.

The Description data provided for current SKU has technical conflict with data of Amazon Catalog for the Product with ASIN/ISBN XXXX. The following is the values that are conflicting: part_number (Merchant: 'XXX' / Amazon: 'YYY'). If your product corresponds to this ASIN/ISBN, please modify your data to reflect the Amazon Catalog values. Otherwise, check that your value(s) for standard_product_id are correct.

I don't understand several things here.Let's start:

1) It seems that Amazon searches its product catalog for our article number and came across the same article number.Amazon is happy to do that, but it is not out of the question that there are two companies in the world that use the same article number. The products behind it can be completely different.

2) How can I solve the problem now?

3) I saw that there is a way in M2E to automatically add a prefix to my item number. The idea is great. But it doesn't seem to work for me for child products. Is that correct, can someone confirm that?

4) If so, how can I solve my problem?

Thank you for your help now!





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