DFX

Errors when listing to Amazon Forums

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Hi,

Can anyone help?

We are trying to list some dresses to all Amazon forums but keep getting different error codes. We have all of the description policies in place and have listed other dresses using the same policies with no trouble so we know this isn't the problem.

The errors are as follows:

XML Fatal Error

Internal Server Error

Product With Same SKU Found In Other M2E Pro Listing

SKU Is Assigned To The Child or Simple Product

 

The last one seems to be because magento is listing all the children as separate products to Amazon but we have not asked it to do this.

The errors seem to happen at random and appear on different products each time we try to do the listings.

Does anyone know how to fix these please? 

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Hi @DFX ,

probably the error Product With Same SKU Found In Other M2E Pro Listing is caused by trying to list a Product with the same SKU on one Marketplace. It is restricted by Amazon rules.

From my experience, the error SKU Is Assigned To The Child or Simple Product means that the Product you are trying to list on Amazon as a Parent Product already exists in Amazon Catalog as a Child Product (perhaps assigned to another Parent) or as a Simple one. For example, this happens when the Product with the mentioned SKU has already been listed by you or another merchant.
To avoid these issues, I recommend you to use the option Generate SKU or SKU Modification. It is very convenient as new SKUs will be generated only on the Channel, and SKU in Magento will stay the same. Magento product and Item on the Channel will be synchronized.


 

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