Ale.UJ

amazon orders not importing

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I've installed m2epro on magento 1.9.2, i've successfully imported over 300 listings on Amazon, i've received the first order from Amazon.de but 12 hours after i can't see the order in magento. 

The account was created on Amazon.it but all EU marketplaces are enabled. In the configuration of M2ePRO the order settings are all on Yes so i should be able to get orders created. 

What am i missing? 

Thanks

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Are you seeing any errors.  I get errors on around half my amazon orders at the minute.  It's the same error all the time.

I'm growing more and more frustrated by how buggy the order importing is.

Here's my error:  Magento Order was not created. Reason: Please check the billing address information. street is a required field. telephone is a required field. postcode is a required field. countryId is a required field.

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We have just started getting this too on amazon france (since may 17th)

Magento Order was not created. Reason: Please check the billing address information. street is a required field. telephone is a required field. postcode is a required field. countryId is a required field.

we are running 2.2.3

the import seems fine on most orders even other amazon france ones - the two orders that have failed seem to have correct information

Anyone got any ideas?

 

 

 

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