JenE

Specify Valid Ebay Return Policy

Recommended Posts

The M2E ebay listings that have ended in the past couple days have not relisted because they show:  Error  Please specify a valid return policy.

I have a return policy set of Does not accept return that, up until this week has been fine.  I know that eBay has recently made changes to acceptable return policies, but No Returns is still a valid policy. 

I confirmed that the ebay category for the items haven't been changed by ebay.  I tried listing instead of relisting. I upgraded from M2E 6.4.13 to M2E 6.4.14.  I've created a new return policy in M2E (again selecting No returns accepted from the drop down box).  I still receive the Please specify a valid return policy.  However, I have had no problems relisting 3rd Party listings through M2E.

As an experiment, I went into Ebay Seller Dashboard and relisted one of the finished M2E listings.  I did notice that on the ebay listing  creation page that they now have a place to specify a US return policy and an International return policy. This feature appears to be lacking in M2E, even after I upgraded.  I could speculate what is going on, but really I would just like to be able to list through M2E again.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.